Effective Date: 7th April 2025

Terms of Business

These Terms of Business (“Terms”) set out the basis on which I, trading as The Michele Method, provide creative services to clients. By engaging my services, you agree to these Terms.

 

1. Services

I offer tailored design and content services including, but not limited to:

  • Branding and visual identity
  • Marketing and social media materials
  • CV and professional document design
  • Web and print design assets

A detailed scope of work will be agreed in writing before any project begins.

 

2. Process

  1. Initial Discussion: We'll talk through your needs and ideas.

  2. Proposal & Quote: I’ll provide a summary of deliverables, timeline, and cost.

  3. Agreement & Payment: Once you approve the proposal, full payment is required in advance to confirm the booking.

  4. Project Begins: Work starts once payment is received.

  5. Revisions: Each project includes a set number of revisions (stated in the quote). Additional changes may be charged at an hourly rate.

  6. Final Delivery: You’ll receive your final files upon completion.

 

3. Fees & Payment

  • All fees are confirmed in writing before the start of the project.

  • Full payment is required upfront before any work begins.

  • Payment is made via bank transfer or any other method agreed in writing.

  • Work will not commence until payment has cleared.

  • If additional work or revisions are requested outside the agreed scope, a separate quote will be issued.

 

4. Intellectual Property

  • All design and content created by me remains my intellectual property until full payment is received.

  • Upon full payment, rights to use the final deliverables (as outlined in the project scope) are transferred to you.

  • I retain the right to showcase work in my portfolio, website, or social media unless agreed otherwise in writing.

 

5. Client Responsibilities

You agree to:

  • Provide clear and timely feedback

  • Supply any required content, materials, or brand assets

  • Respond promptly to communication to help keep the project on track

Delays in communication may affect timelines and delivery dates.

 

6. Cancellations & Refunds

  • You may cancel a project at any time in writing.

  • As payment is taken upfront, refunds are generally not available once work has begun.

  • If you cancel before any work has started, a partial refund may be issued at my discretion.

  • I may cancel a project if necessary, with reasonable notice and a full refund of any unspent fees.

 

7. Liability

I aim to provide high-quality services, but cannot be held liable for:

  • Any losses or damages arising from the use of materials provided

  • Issues caused by third-party services or platforms (e.g., printers, web hosts)

  • Delays outside of my control (e.g., illness, emergencies, force majeure)

My total liability is limited to the fees paid by you for the project in question.

 

8. Confidentiality

I respect your privacy and the confidentiality of your information. I will not share project details, assets, or discussions with third parties without your permission.

 

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled in the courts of that jurisdiction.

11. Updates to Terms

I may update these Terms from time to time. The most current version will always be available at www.michelemethod.com, and the effective date will be clearly shown.

 

Questions?

If you have any questions about these Terms, just get in touch:

The Michele Method
Email: contact@themichelemethod.com
Website: www.michelemethod.com